Shipping & Delivery Policy

Last Updated: 23 June 2026

Welcome to Swara Jewells. We are committed to delivering your jewellery orders safely and efficiently. Please read our Shipping & Delivery Policy carefully before placing an order.

Order Processing Time

All orders are processed within 1–3 business days after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During festive seasons, sales events, or unforeseen circumstances, processing times may be extended.

Delivery Time

Estimated delivery timelines are:

Maharashtra: 3–7 Business Days
Rest of India: 5–10 Business Days

Delivery times may vary depending on location, courier availability, weather conditions, and other external factors.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
Additional charges may apply for Cash on Delivery (COD) orders as per our COD Policy.

Order Tracking

Once your order is shipped:

You will receive tracking details via SMS, WhatsApp, or Email (if provided).
Customers can track their shipment using the tracking information shared by our courier partner.

Delivery Attempts

Our courier partners will make delivery attempts according to their policies.

If:

The customer is unavailable,
An incorrect address is provided,
The delivery is refused,

the order may be returned to us (RTO – Return to Origin).

Any additional shipping costs arising from such situations may be borne by the customer.

Incorrect Address

Customers are responsible for providing accurate shipping details.

Swara Jewells shall not be responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

Natural disasters
Weather conditions
Public holidays
Transport disruptions
Courier service issues
Government restrictions

Swara Jewells shall not be held liable for delays caused by such circumstances.

Damaged Package

If the package appears damaged at the time of delivery:

Record an unboxing video before opening the parcel.
Take clear photographs of the package and product.
Contact us within 24 hours of delivery.

Claims without an unboxing video may not be eligible for review.

Delivery Coverage

Currently, Swara Jewells delivers across most serviceable locations within India.

Delivery availability depends on the service coverage of our courier partners.

Contact Information

Swara Jewells

🌐 Website: swarajewells.store

📞 Phone: +91 927058 9283

📍 Address:
Shanti Sena Chowk,
Tipugade Galli,
Kalamba, Kolhapur – 416007,
Maharashtra, India

Short Version (For Checkout Page)

Shipping Information: Orders are processed within 1–3 business days and typically delivered within 3–10 business days depending on location. Delivery timelines are estimates and may vary due to courier or external factors. Customers must provide accurate shipping details. Unboxing video is mandatory for any damage-related claims.