Shipping Policy – Swara Jewellers

At Swara Jewellers, we are committed to delivering your orders safely and on time across India. Please read our shipping policy carefully before placing an order.

Order Processing Time

• All orders are processed within 1–3 business days after order confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Duration

Estimated delivery timelines:

• Maharashtra: 2–5 business days

• Other States in India: 4–8 business days

Delivery timelines may vary depending on location, courier availability, weather conditions, festivals, or unforeseen circumstances.

Shipping Charges

• Shipping charges may vary based on product weight, order value, and delivery location.

• Any applicable shipping charges will be displayed during checkout before payment.

Order Tracking

Once your order is shipped:

• Tracking details will be shared via SMS, WhatsApp, or Email.

• Customers can track their shipment using the provided tracking number.

Delivery Policy

• Please ensure that the shipping address and mobile number provided are accurate.

• Swara Jewellers will not be responsible for delays or failed deliveries due to incorrect address or contact details.

Delayed Deliveries

While we strive for timely delivery, delays may occasionally occur due to:

• Courier partner issues

• Natural calamities

• Festivals or peak seasons

• Government restrictions

• Remote area delivery limitations

In such cases, we request customers to cooperate and allow additional delivery time.

Damaged Package

If you receive a damaged or tampered package:

• Do not accept the parcel if visibly damaged.

• Record a proper unboxing video.

• Contact us immediately within 24 hours of delivery.

Without an unboxing video, damage claims may not be accepted.

Service Availability

Currently, Swara Jewellers ships products only within India.

Important Note

Swara Jewellers deals in artificial jewellery, forming jewellery, imitation jewellery, and mangalsutra collections. Product colours and finishing may slightly vary due to lighting and screen settings.

Contact Us

For shipping-related queries or support:

Swara Jewellers
Email: swarajewells14@gmail.com
Website: https://swarajewells.store/